Terms of Service

Accounts and workspace responsibility

Customers are responsible for their workspace administrators, invited users, roles, and use of the service from their accounts. Users must keep credentials secure and must not share accounts in ways that violate workspace security or access policies.

Acceptable use

• Do not interfere with service reliability, security, or availability.
• Do not access workspaces or data without authorization.
• Do not upload or process unlawful, abusive, or malicious content through the service.
• Do not use FaultLens to compromise infrastructure, collect credentials, or disrupt third parties.

Subscriptions and billing

FaultLens may be offered on trial, paid, or enterprise-style plans. Plan changes and commercial upgrades may still be handled manually through the FaultLens team. These Terms do not claim that fully automated checkout, recurring billing, or provider-driven self-serve subscription management is already available.

Customer data and usage

Customers remain responsible for the legality and appropriateness of the data they submit to FaultLens. Customers should ensure they have the right to process and share that data through the service.

Availability, suspension, and termination

We aim to keep FaultLens reliable, but availability may be interrupted for maintenance, security work, feature changes, or infrastructure issues. We may suspend or terminate access where needed to address unpaid accounts, misuse, security risks, or material breaches of these Terms.