Product support
For workspace help, access requests, product questions, and general FaultLens support.
support@faultlens.in - product help, onboarding, and early support. Response within 1 business day.
Contact
Get in touch. We respond within one business day.
Use the right inbox and we'll route your request the same day. Access and commercial questions go to hello@faultlens.in. Product support goes to support@faultlens.in. Legal and privacy requests go to legal@faultlens.in.
Privacy and legal
For privacy requests, policy questions, and legal correspondence related to FaultLens.
legal@faultlens.in - privacy, policy, compliance, and legal correspondence. Response within 2 business days.
Pricing and plan changes
For pricing requests, plan upgrades, and direct commercial coordination during the current manual stage.
hello@faultlens.in - pricing, upgrades, and commercial coordination. Response within 1 business day.
A direct reply, not a support ticket queue.
FaultLens is early-stage and deliberately founder-led. When you reach out, you're talking to the people who built the product - not a support tier. That means faster context, more honest answers, and a real conversation about whether FaultLens fits your workflow.
Need pricing or policy context before reaching out?
You can review the pricing, privacy, and terms pages before contacting the team so your next step is more specific and easier to route.