FaultLens is priced around a narrower job: helping SaaS engineering teams move faster from a production issue to the next useful action. Plans scale by event volume, retention, and diagnosis workflow maturity without drifting into broad platform packaging.
Starter and Growth are the public paid plans. Trial setup, paid activation, and larger custom discussions are handled directly with the team. Reach hello@faultlens.in and we will reply within one business day.
Validate with the trial, operate with Starter when one SaaS team needs a focused diagnosis workflow, then move to Growth or a custom path when volume, retention, or rollout depth expands.
Discuss the right stage →Plans are billed monthly in advance. Downgrades take effect from the next billing cycle. Cancellations stop future renewals, and your current paid access remains active until the end of the current billing period. Refunds or credits are not automatic and may be reviewed case by case.
View Billing Policy →14-day free trial
Best for validating one real production diagnosis workflow.
Validate FaultLens in a real production diagnosis workflow before moving to a paid plan.
₹1,999/month
Best for one team operating FaultLens as a focused issue workflow.
For smaller SaaS teams that want a calmer path from signal to issue to next action without rebuilding context across tools.
₹4,999/month
Best for growing teams that need more history and rollout room.
For teams that need faster cross-team triage, longer history, and more room for recurring production investigation.
An event is any error, exception, or signal ingested into FaultLens from your production environment. Each inbound error occurrence counts as one event against your monthly plan limit.
The trial gives you 14 days and up to 5,000 events to validate FaultLens against a real production workflow. Access is contact-led - email hello@faultlens.in to start one.
Starter and Growth are the public paid plans. Contact sales when you need higher event volume, longer retention, or a broader rollout plan than the public plans cover.
Yes. Plan changes and cancellations are handled through the team. Email hello@faultlens.in and we will confirm the next steps, effective date, and billing impact.
Starter and Growth are billed monthly. Annual or custom commercial arrangements can be discussed through the contact-sales path at hello@faultlens.in.
Guided onboarding helps us confirm fit for your team's workflow and gives us the context to set up your workspace correctly.
FaultLens uses layered SaaS security fundamentals: data is transmitted over HTTPS/TLS, stored on encrypted AWS infrastructure, and scoped per workspace and project. SDK ingestion uses scoped project API keys. As FaultLens matures, we will continue strengthening formal security controls, auditability, and compliance readiness. See the security overview for the full details including data minimization guidance, retention by plan, and contact paths for security questions.
If your team is evaluating FaultLens for a live production workflow, email hello@faultlens.in. Use support@faultlens.in for onboarding help or product support, and legal@faultlens.in for legal, privacy, or compliance matters.